Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-lawn-patchiness-pattern-detection.livebursts.com (hereafter referred to as “AI Lawn Patchiness Pattern Detection,” “we,” or “our”). We are dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains our data collection, use, and disclosure practices concerning your interaction with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Processing Activities

This policy outlines our practices when users:

  1. Access and use our applications, services, or account as an authorized user.
  2. Visit any of our websites referenced in this Privacy Policy.
  3. Engage with us through communication channels such as email, phone, or text messages/SMS.

Personal Data Collection

We collect various types of personal information (hereafter “Personal Data”) to enhance and personalize your experience with our services:

  • Account Information: Details required to create and manage user accounts, including names, user IDs, passwords, and account settings.
  • Payment Information: Data needed for processing transactions, such as credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Personal financial details used for subscription plans or premium services.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet when using our mobile applications.
  • Location Data: Your geographical location data collected when you interact with our services on a map or through GPS services.
  • Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when users choose to log in through these accounts for seamless access.
  • Product Information: Details about the products you view, search for, or purchase on our platform.

We collect this data through multiple channels: user input forms, account settings, order processes, browsing interactions, and automated technologies like cookies and web beacons. Additionally, third-party service providers may share Personal Data with us, adhering to their respective privacy policies.

Cookies

We employ cookies, a type of text file, to enhance your experience and provide valuable insights for improvement:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and applications, ensuring secure login sessions and enabling navigation through pages.
  • Preference: Cookies store user preferences, language settings, and display options to personalize your experience.
  • Analytics: We use analytics cookies to track site usage, gather statistical data, and improve our services based on user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Our retention periods are as follows:

  • Financial and transaction data: 7 years due to tax and accounting obligations.
  • Account information: As long as the account is active or until the user requests its deletion.
  • Location data: Retained for a limited time, typically no longer than is necessary for the purpose of providing location-based services.
  • All other Personal Data: Stored for as long as needed for the fulfillment of the purposes for which it was collected or as required by law.

Once the retention period expires, we delete or anonymize the data to prevent direct identification.

Security Measures

We prioritize the protection of your Personal Data through robust security measures:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing providers who adhere to industry standards for data security.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We do not knowingly collect Personal Data from individuals under the age of 18 (or the legal age limit in your jurisdiction). Our services are intended for a general audience, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your Personal Data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit the use of your Personal Data for certain purposes.
  • Portability: Receive your personal information in a structured, commonly used format.
  • Objection: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at [email protected] or write to us at the provided address. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through our website, and updated policy versions will be accessible here. We encourage users to review this page periodically for any modifications.

Contact Information

For any questions, comments, or data-related requests:
Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in our services, and we are committed to maintaining the security and privacy of your personal information.